WhatsApp Business Communication

Stay closer to your customers with WhatsApp Business Communication, a personalized and interactive messaging solution for modern businesses. With WhatsApp’s massive user base and intuitive interface, Magic SMS empowers you to connect with your audience on their favorite messaging platform.

Our WhatsApp Business solutions enable you to deliver updates, promotions, customer support, and transactional messages directly to your customers’ WhatsApp inboxes. From multimedia messages to interactive buttons and real-time conversations, transform your communication strategy with features designed to drive engagement, build trust, and enhance customer experience.

With verified business profiles, secure messaging, and seamless integration with your CRM, Magic SMS ensures that your WhatsApp communication is efficient, scalable, and impactful. Whether you’re handling customer queries, sending order confirmations, or sharing promotional offers, WhatsApp Business Communication is the perfect tool to elevate your brand and foster lasting relationships.

Features of WhatsApp Business Communication

  • Verified Business Profile: Build trust with your customers through verified accounts displaying your brand name and contact information.
  • Rich Media Messaging: Share images, videos, documents, and links to deliver engaging and informative messages.
  • Interactive Buttons: Enable quick actions like bookings, inquiries, or feedback collection with easy-to-use buttons.
  • Two-Way Communication: Foster real-time conversations with your customers for better engagement.
  • Automated Responses: Set up chatbots and pre-designed workflows to handle customer queries instantly.
  • Broadcast Messaging: Reach multiple customers at once with promotional or informational messages.
  • Message Personalization: Customize messages with customer names and relevant details for a personal touch.
  • End-to-End Encryption: Secure your communication with industry-standard encryption to protect sensitive information.
  • Analytics and Insights: Track message delivery, response rates, and engagement metrics for continuous improvement.
  • Seamless Integration: Connect WhatsApp Business with your CRM, ERP, or customer support platforms.

Why Choose Us?

  1. Official WhatsApp Business API Partner: Leverage the power of the official WhatsApp API with reliable integration services.
  2. Customizable Messaging Solutions: Tailored solutions to suit your business size, industry, and communication needs.
  3. Fast and Secure Integration: Hassle-free onboarding and setup, ensuring your WhatsApp Business account is operational quickly.
  4. 24/7 Support: Our dedicated support team is available round the clock to assist with any issues or enhancements.
  5. Enhanced Engagement: Achieve higher open and response rates with personalized, real-time communication.
  6. Integrated Services: Combine WhatsApp Business with our other offerings like RCS, Bulk SMS, and Voice Solutions for a unified strategy.

RCS (Rich Communication Services)

Transform your business messaging with Rich Communication Services (RCS)—the next generation of SMS technology. RCS allows businesses to deliver a richer and more interactive messaging experience, combining the simplicity of SMS with the capabilities of modern apps.

With RCS, you can engage your customers through visually appealing messages featuring images, videos, carousels, quick-reply buttons, and more. It’s not just messaging—it’s a conversational platform that enhances customer engagement, simplifies processes like booking and payments, and boosts brand loyalty.

Magic SMS empowers businesses with seamless RCS integration, offering advanced features such as verified sender IDs, real-time delivery tracking, and personalized message templates. Elevate your customer communication with this cutting-edge solution tailored for today’s digital-savvy audience.

Features of RCS (Rich Communication Services)

  • Rich Media Support: Send images, videos, and carousels to capture attention and enhance engagement.
  • Interactive Buttons: Include quick-reply and action buttons for effortless interactions like bookings, purchases, or inquiries.
  • Verified Sender IDs: Build trust with your audience using verified brand identities.
  • Two-Way Conversations: Enable real-time, interactive chats to improve customer experience.
  • Advanced Analytics: Track message delivery, read rates, and customer interactions to measure success.
  • Customizable Templates: Create visually appealing message formats tailored to your campaigns.
  • Payment Integration: Enable payments directly within messages for a seamless transaction process.
  • Cross-Platform Compatibility: Deliver messages across Android and iOS devices without requiring additional apps.
  • High Security: Protect user data with end-to-end encryption and compliance with industry standards.
  • Scalable for All Industries: Ideal for retail, banking, healthcare, travel, and more.

Why Choose Us?

  1. Pioneers in Messaging Technology- With 15+ years of experience in mobile messaging, we stay ahead by adopting cutting-edge technologies like RCS to meet modern communication needs.
  2. Seamless RCS Integration- Easily upgrade from SMS to RCS with our hassle-free implementation process, designed to minimize downtime and ensure a smooth transition.
  3. Customizable RCS Solutions- Our team tailors RCS services to your business goals, offering personalized templates, interactive features, and scalable so
  4. Rich, Interactive Messaging- Deliver engaging messages with multimedia elements like images, videos, buttons, and carousels, designed to captivate and convert.
  5. Real-Time Analytics and Insights- Monitor your campaigns with advanced analytics, including delivery rates, customer engagement metrics, and message interactions.
  6. Multi-Device Compatibility- Ensure your messages look perfect across all devices and platforms, including Android and iOS.

Text Message Business Communication

Enhance the way your business interacts with customers using our Text Message Business Communication service. This service is designed to streamline communication processes, enabling businesses to connect with clients, employees, and stakeholders instantly and effectively. Whether it’s sending reminders, updates, alerts, or promotional messages, our platform ensures your messages are delivered reliably and on time.

With Magic SMS, businesses gain access to an intuitive interface for managing bulk SMS campaigns, along with advanced analytics to monitor delivery rates and audience engagement. Our multiple gateway solutions ensure high-speed message delivery, while the 24/7 support team is always ready to assist. Stay connected, improve operational efficiency, and build stronger customer relationships with this powerful communication tool tailored to modern business needs.

Features of Text Message Business Communication

  • Bulk Messaging: Send thousands of messages in one click with our user-friendly bulk SMS platform.
  • Personalized Messages: Customize messages with recipient names or other details for a personal touch.
  • Instant Delivery: Ensure fast and reliable delivery with multiple gateway solutions.
  • Delivery Reports: Access real-time delivery reports and analytics to track the performance of your campaigns.
  • Scheduled Messaging: Schedule messages for specific dates and times to maximize engagement.
  • Two-Way Communication: Enable customers to reply and engage directly via SMS.
  • APIs for Integration: Seamlessly integrate our SMS service into your existing CRM or ERP systems.
  • Multi-Language Support: Communicate effectively in multiple languages to cater to diverse audiences.
  • Secure Messaging:Protect sensitive information with high-security standards.
  • 24/7 Support: Get round-the-clock assistance for any queries or technical issues

Why Choose Us?

  1. Comprehensive Service Portfolio- from Promotional SMS to Transactional SMS, Voice Call Solutions, and API integrations, we offer end-to-end digital communication services.
  2. User-Friendly Interface- Our platform is designed for simplicity, making it easy for businesses of all sizes to send bulk SMS effortlessly.
  3. Multiple Gateway Options- Deliver millions of messages instantly with our reliable, high-speed gateway solutions.
  4. 24/7 Customer Support- Dedicated support available round the clock to resolve your queries and ensure seamless communication.
  5. Cost-Effective Solutions- Enjoy competitive pricing without compromising on quality or service reliability.
  6. Robust Security and Compliance- Protect sensitive data with secure systems and ensure compliance with TRAI and other regulations.

Voice Call Services

Voice SMS Service is unique way of transmission wherein you can send the your voice in your local or the regional language to your targeted customer. Now you can send lac’s of voice SMS to you respected customers. Voice Call Service or Outbound Dialer (OBD) is a technology that automates bulk voice calls to mobile/telephone users and playing pre-recorded messages. Bulk Voice SMS or Outbound dialer system can dial out the required set of phone numbers and play the recorded prompts (messages) and also gather touch-tone inputs from the end-users to measure the response of the bulk voice SMS campaign.

Voice Bulk SMS you can use widely for Election and Political Campaign, Lead and business generation, event management, payment reminder, online registration, Brand Promotion, Official or General Announcements, Medicine and Health reminders, Stock alerts, Premium and EMI alert’s.

Benefits of Voice SMS Service

  • Personal Touch: Voice message has greater emotions compared to text; hence a more personal way of communicating.
  • Reach out to large Indian target audience which is not well versed in English language.
  • Complete real-time reporting to measure the response of the campaign.
  • Voice SMS is handset or SIM independent, hence can be used universally for all mobile and Landline users.
  • Extremely helpful for marketers who want to promote their products/services in rural market

Following are some cool features of Voice Broadcasting

  • Send Instant Voice SMS in Local Language.
  • Send Voice SMS in All Indian Language.
  • Text to Speech Option is available.
  • Upload the recorded voice
  • Upload mobile numbers files.
  • Schedule Voice Campaign

Best Tool to Get automated response with just a MISSED CALL

Missed call services are key players in integrating customer database along with a variety of utilities including opt in & opt out services, survey polls and many more. This feature provides smart data collection from customers with ease of use as the customers carry no cost of the enrolment process. The prominent utility of missed call service is the speedy acquisition of customer details with a fully automated new age mechanism.

How it works

The customer is provided with a virtual number on which he can initiate a call. As soon as the customer calls, the call gets disconnected automatically and a SMS will be triggered with customized content to customer’s mobile number.

Miss Call Service Benefits

  • Missed call is free .Your end customer is not charged for the missed call with zero cost involved for end customers so more response for all your marketing campaigns.
  • The service is user-friendly as it is based on dialing and not typing.
  • It is easy to know the status of missed call instantly as against SMS whose delivery report may take some time to display.
  • Missed calls services can be used by mobile users and also landline owners.
  • It is quick as compared to SMS.

Missed Call Services Solutions Come With these Amazing Features

  • Unlimited Miss Call
  • Premium number for miscall will be additionally charged
  • Set Auto SMS Action (SMS Charge will applicable additional)
  • Powerful API’s for getting Real Time Data’s
  • If customization required as per your requirements then charged will applicable additional
  • Dedicated number will be provided to get missed calls from customers.
  • 3 month to 1 year validity.
  • Missed Call can be given 24×7.

You Can Use Missed Call Service for following

  • Lead Generation
  • Opt-in List Generation
  • Online Coupon Delivery
  • IMP Alert Subscription
  • User’s Registration
  • Information Pulling
  • Call Back Service
  • Cash on delivery (COD) verification
  • Customer Mobile Verification Service
  • Web user Registration Verification
  • E-commerce Mobile Validation
  • Opinion Poll Campaign
  • Live Voting Event
  • Live Event Feed
  • Consumer Survey
  • Client Feedback Report
  • Point of Sale Feed-Back
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