Privacy Policy

At Magic SMS, we are committed to safeguarding your privacy and ensuring the security of the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

When you use our services, we may collect the following types of information:

  1. Personal Information:
    • Name, email address, phone number, billing address, and payment details when you register or purchase our services.
  2. Technical Information:
    • IP address, browser type, operating system, and device details for analytics and troubleshooting purposes.
  3. Usage Information:
    • Details of how you use our services, such as message content, delivery reports, and interaction logs.
  4. Cookies and Tracking Technologies:
    • We use cookies and similar tracking technologies to improve your experience on our website.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  1. Service Delivery:
    • To process your transactions, provide customer support, and ensure smooth service delivery.
  2. Communication:
    • To send service updates, promotional messages, and account-related information.
  3. Improvement and Analytics:
    • To analyze usage trends, improve our services, and enhance user experience.
  4. Legal Compliance:
    • To comply with legal obligations and enforce our Terms & Conditions.

INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  1. Service Providers:
    • Third-party vendors who assist in service delivery, such as payment processors or SMS aggregators.
  2. Legal Authorities:
    • When required to comply with legal obligations or protect our rights and interests.
  3. Business Transfers:
    • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

DATA RETENTION AND SECURITY

  1. Retention Period:
    • We retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
  2. Security Measures:
    • We implement industry-standard measures to protect your data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.

YOUR RIGHTS

As a user of Magic SMS, you have the following rights regarding your personal information:

    1. Access and Update:
      • You can request access to or update your personal information at any time.
    2. Opt-In Policy:
      By checking the box below, I consent to receive notifications and promotional messages from Magic SMS through SMS and other communication channels. I understand that providing this consent is optional and can be withdrawn at any time.

Users must explicitly agree to receive messages from Magic SMS via one of the following channels:

    • SMS
    • Mobile notifications
    • Promotional or informational messages
  2. Opt-Out:
    • You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
  3. Data Deletion:
    • You can request the deletion of your data, subject to legal and operational constraints.
  4. Data Portability:
    • You can request a copy of your data in a commonly used format.

COOKIES AND TRACKING TECHNOLOGIES

  1. What Are Cookies?
    • Cookies are small data files stored on your device to enhance website functionality and user experience.
  2. How We Use Cookies:
    • To remember your preferences, analyze traffic, and improve website performance.
  3. Managing Cookies:
    • You can adjust your browser settings to decline cookies, but some features of our website may not function properly.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

MAGIC SMS
Email: support@magicsms.com
Phone: +91 98242 66625
Address: Ahmedabad, Gujarat, India

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